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FAQs

Below are Frequently Asked Questions from other vacationers. We hope these help with your travel plans.

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Q. Will we need pool heat?

A. It depends. During the hot summer months most people don't want pool heat. Even though the pool can feel a little cool when you first get in it becomes very nice after a couple of minutes during June - August. Winter months from late October to late March you definitely will want pool heat. Just because our homes are in Florida which is supposed to be warm the water temperature can get frigid, not something you will want to swim in unless you're a polar bear. Even south facing pools will be too cold to enjoy during the winter months. During the months of fall and spring most people still want pool heat because the water can still be too cold.

Q. Will pool heat be enough?

A. During winter months, pool heaters will generally heat the water temperature to 86 degrees Fahrenheit. If the air temperature, however, lowers to 55 degrees or less, then although the heaters operate for longer hours than in warmer weather they will not be very effective and the water temperature will not reach a comfortable level. We regret that in these circumstances a refund of part or all of the additional charge is not possible and your understanding of this is important when ordering pool heat.

Q. What is the address of the home?

A. For security reasons we can not give out the exact address of our homes until your reservation is paid in full. Once we recieve your balance or full payment we will provide you with driving directions, a small map to find the home, management contact information, villa phone number, lock and alarm codes for your stay, etc.

Q. Will we need to clean the villa?

A. It takes 4-6 hours to properly prepare a home for the next guest. It is very important that you leave the home on time. If you would like a late check out please call us and we will try and help! We do not expect you to completely clean the home, but please leave it neat and tidy. Strip all used linens and please start a load of laundry for the housekeeper, it will be greatly appreciated! Please load and start the dishwasher, place all trash in the bins, shut the lights, lock the door and have a safe journey back home. We look forward to seeing you on your next Florida vacation, we also hope that you will tell your friends about us!

Q. When is the earliest I can check-in?

A. 4:00 PM. The homes are getting cleaned prior to that.

Q. When do I have to check-out?

A. 10:00 AM. To allow enough time for proper cleaning before the next guest arrives.

Q. What if I have to cancel?

A. Please see our Terms and Conditions Contract for our cancelation policy. We recommend that our guests obtain travel insurance which covers trip cancelation.

Q. What if you cancel on me?

A. For the past 6 years we have not had to cancel on anyone and we hope we never will. In the event that a hurricane or some other type of natural disaster distroys the house you reserved, we will find alternate accomodations or refund your money, if the destruction occurs prior to your arrival. If you are forced to evacuate or destruction occurs during your stay, you will need to contact your travel insurance company to recover your loss.

Q. How likely is it that a hurricane will hit Florida?

A. There are 3 main areas of concern for hurricane interuption. These are 1- the Gulf Coast states of Texas, Louisiana, Mississippi, Alabama, 2- Florida, including the Pan Handle, Keys and east and west coasts, 3- the East coast of the US, including Georgia, North and South Carolina, etc. Of these three areas of concern statistics have shown that Florida receives the least amount of hurricane interruption due to major hurricane impact. In other words, less major hurricanes hit Florida than the other two areas.

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